<aside> ⚖️ We’re here to help! Let us know your concerns through our **ticket system on discord.** Please read through the differences between types T1 and T2 before you write a ticket.
Tickets are a crucial way of keeping track of important issues, please continue to document your issues with the server solely through the #open-a-ticket and no other channel!
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<aside> ⚠️ ALL ticket inquiries must be supported with either image or video evidence!
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Reporting a Player - if a player has wronged you or others in ways such as personal threats, unpleasant language or activity, griefing/destroying builds.
Reporting a Bug - commands not working as intended; such as a server feature is broken, or if your Voting reward failed to come through after waiting over 20 minutes in-game.
Reporting a Server Issue - Unable to connect to the server, or loss of items due to a server glitch.
Reporting a Staff Member - if a staff member has wronged you or others in ways such as abuse of power, personal threats—however, general warnings due to offensive activity do not count as a threat, unless the language used in the warning is inappropriate and violates our rules—unpleasant language or activity, griefing/destroying builds.